# Zaid Shaikh - Lead Data Analyst
Source: https://hello.cv/zaidshaikh
Mumbra

## Links
- LinkedIn | https://linkedin.com/in/zaid-shaikh-001

## About
Highly analytical and results-driven Lead Data Analyst with 5+ years of experience in leveraging data to drive business growth and operational efficiency. Proven expertise in designing and deploying interactive dashboards, performing complex data transformations, and leading high-performing analytics teams. Adept at translating intricate data insights into actionable strategies that enhance customer retention, optimize marketing, and inform strategic decision-making.

## Work
### Lead Data Analyst | Beta Blink India Pvt. Ltd
Led a team of 3 data analysts, overseeing project delivery and ensuring high-quality, on-time reporting and data-driven insights for business stakeholders.
- Led a team of 3 data analysts, managing project lifecycle from task prioritization to performance reviews, consistently delivering high-quality, on-time data solutions.
- Designed, built, and maintained automated Tableau dashboards and performance reports, providing real-time, data-driven insights that empowered business stakeholders to make informed decisions.
- Executed complex data extraction and transformation using SQL and Excel, enabling accurate analysis for critical risk, operations, and product performance metrics.
### Sr. Customer Service Executive | Estar
Spearheaded customer service, business development, and data analytics initiatives, achieving 70% customer retention and optimizing data infrastructure for enhanced profitability.
- Spearheaded cross-functional initiatives in Customer Service, Business Development, and Data Analytics, achieving a 70% customer retention rate through strategic engagement.
- Provided tailored, high-value assistance to US nationals, optimizing coverage options and maximizing client benefits through personalized solutions.
- Formulated and implemented incentive plans, ensuring high-quality customer service and optimizing data infrastructure, which enhanced profitability.

## Education
### Alamuri Ratnamala Institute of Engineering & Technology, University of Mumbai | Mechanical Engineering
CGPA - 7.65
### M.H Saboo Siddik Polytechnic | Mechanical Engineering
88.73%

## Certificates
### Tableau for BI and Data Analysis
Coursera | https://example.com/certificate/tableau-bi-data-analysis
### SQL for BI and Data Analysis
Coursera | https://example.com/certificate/sql-bi-data-analysis
### Google Data Analytics Certification
Google | https://example.com/certificate/google-data-analytics

## Skills
### Data Visualization
Proficient
- Tableau
- PowerBI
- Figma
- Matplotlib
- Dashboard Design
### Database Management
Proficient
- MySQL
- PostgreSQL
- Snowflake
- SQL
- Database Management
### Data Analysis & Processing
Proficient
- Pandas
- Numpy
- Python
- Statistic
- Probability
- Microsoft Excel
- Google Sheets
- Data Cleaning & Visualization
- Data Quality Management
- Exploratory Analysis
- Data Transformation
### Project Management & Strategy
Proficient
- Jira
- Structured Thinking
- Strategic Planning
- KPI Tracking
### Communication & Training
Proficient
- Professional Communications
- Training & Development
- Stakeholder Management

## Projects
### Rewards Offer Program Analysis Dashboard
https://example.com/rewards-offer-dashboard
Engaged as a BI Analyst, tasked with crafting a comprehensive KPI dashboard to assess overall performance areas, including conversion rates, channel effectiveness, key customers, and offer performances.
### CRM Performance Analytics Dashboard
https://example.com/crm-performance-dashboard
The dashboard provides a holistic view of key CRM performance metrics, including team and individual performance, revenue generation, and additional strategic metrics.
### Sales Analytics Dashboard
https://example.com/sales-analytics-dashboard
Developed a comprehensive 32-chart interactive dashboard analyzing 2024 mobile sales trends across regions, brands, and customer demographics, featuring dynamic Quarterly/Monthly toggles and geo-visualizations.

## Source
Read this profile on Hello.cv: https://hello.cv/zaidshaikh
Create your free profile at https://hello.cv